Banking Service UI by Kyoungok Park

Kyoungok Park thought that everyday our lives are connected with our finances : sending money, shopping, vacations, paying rent, paying bills, and so on. Although there are many fintech startups which provide users better banking services, most major banks still have much room for improvement of UX/UI. So she decided to explore major banking services and created this draft as her first case study.

This is the first page after you login. There are three parts : Navigation Menu, User Accounts, and Money Map/Account Activity. Most clients usually need to access the first (menu) and second part (user accounts). The third part, Money Map and Account Activity, presents additional information that makes users feel like they are taking care of their expenses. As you can see, I used three different background colors : blue, white, and grey to correspond to each role.
-Kyoungok Park

Kyoungok Park

Every time I transfer money to someone, I am concerned that my money may not be sent to the right account. According to a short survey with my friends, it is a pretty common concern among online bank users. To reduce this concern, I designed the following ‘transfer money’ page using profile photos, transfer history, and a new layout design.
-Kyoungok Park

Kyoungok Park

And what about “Account Activity”? Most banking services use a table format for account activity. Sometimes it’s hard to read it due to the tiny font size on a small space.
I improved the legibility using a Card UI based on a Timeline, and on the same page, you can see the details of your expenses. Just click one of the cards on the left side which shows you the name of the merchant, location, charges and business hours.
-Kyoungok Park

Kyoungok Park

It was quite simple. Like other people, I use online banking services often, and have complaints with the current services. So, I started with ideas of the problems I want to solve. I think most of the problems were related with ‘How to deliver information to the user efficiently’. I made a lot of drafts, and below are a few of them from layout tests.

-Kyoungok Park

Kyoungok Park

I love service design which focuses on only a few features with minimal, clear and simple design style; but I try not to stick to any one particular design style. I think Inspiration can come from pretty much anywhere. When I start a new project, I usually gather illustrations, posters and prints, which help create design concepts. Many artists that are present on Dribbble and Behance inspire me with their beautiful work. I’m a really big fan of furniture design and I love to browse furniture stores. From my point of view, they are pretty similar links between digital products and furniture items. For example, both of them need to focus on functionality and interaction with users.
-Kyoungok Park

Kyoungok Park

I think my hands just follow along my eyes. If you have a good eye for design, your hands eventually create good design. Always an eye first, a hand second. If you aren’t satisfied with your current design, don’t be depressed; it might be a good sign. It’s just takes some times for your hands to struggled before they can satisfy your eyes. So, just keep having a good eye for design then your hands will follow!

-Kyoungok Park

About Kyoungok Park

Kyoungok Park is an UX/UI designer born and raised in South Korea. She has worked with Hyundai, Naver (Korea’s top search portal company) and as a Lead UI Designer. Kyungok left her job in March, 2015 and traveled the world for six months. Now she’s am currently based in San Francisco and work as a freelancer for companies all over the world. See more of her works on Behance or her website.